Make a Referral
Choosing care for yourself or a loved one – or finding the right partner as a commissioner – isn’t always easy. That’s why we keep things simple, responsive and personal from the very first conversation.
Whether you’re making a professional referral, exploring support options for someone you care about, or just looking for guidance, our friendly team is here to listen and help.
Tell us more about you
Tell us a little about the person who needs support and our
team will be in touch to guide you through the next steps.
Prefer to speak to someone?
We know this can be a stressful time, that’s why we aim to respond to every enquiry within 48 hours.
Our Referral Process
Finding the right support is a collaborative process. We take time to understand each person’s needs and
work closely with families and professionals to make placements are right.
Most referrals take around 90 days, depending on individual needs and funding arrangements.
Step 1
Initial Enquiry
Contact our referrals team directly or through your local authority.
Step 2
About You
We review assessments and speak with everyone involved to understand needs.
Step 3
Finding a Home
We identify a suitable home based on compatibility, support needs and availability.
Step 4
Assessment
Our team completes a detailed assessment and risk review.
Step 5
Visit the Home
You can visit the proposed home and meet the team.
Step 6
Funding
We confirm funding with the local authority or ICB and agree a start date.
Step 7
Transition Planning
We plan the move carefully, with visits to ensure a smooth transition.
Step 8
Moving In
We support move-ins and review progress after six weeks.
“The ivolve team made the process human. They were responsive, knowledgeable, and above all, kind.”
Find a home near you
We have 185+ homes across England and Wales ready to welcome new people om their care and support journey.